Why We Built This
We watched operations managers spend their mornings doing the same thing: opening an email, reading it, typing the data into NetSuite, forwarding it to a technician, and logging it in a spreadsheet. Every. Single. Day. The same five steps, hundreds of times a week. Meanwhile, high-priority claims slipped through, SLAs were missed, and good employees burned out doing work a machine should handle.
We built a custom AI agent for a 200-person product company to watch their warranty inbox around the clock. Within the first month, they reclaimed 40+ hours per week — zero new hires required. That same agent has now run continuously for over a year without missing a single claim. We built what we wish existed. Now we build it for you.
Get the Same Result →Our promise: custom AI agent for your inbox, live in weeks, billed only after your first month of results — no lock-in, no generic templates.
Before vs After
Here is exactly what changes when you deploy an AI agent on your warranty inbox — step by step.
The Problem
Every day your team spends hours on email tasks that should handle themselves. The cost — in time, errors, and missed revenue — compounds fast.
Warranty claims, support requests, and vendor emails pile up. Critical messages get buried, SLAs are missed, and customers grow frustrated while waiting for a human to catch up.
By the time someone reads the email, triages it, and routes it to the right person, hours or days have passed. Your competitors who automate are already ahead.
Someone opens the email, reads it, and types data into NetSuite or your CRM by hand. It's slow, error-prone, and a waste of skilled employees who could be doing higher-value work.
Solutions
Whether it's a warranty department, customer support queue, or vendor communications inbox — we automate the entire lifecycle from arrival to resolution.
AI agents read warranty claims the moment they arrive, validate information, auto-create service records, notify the right technician, and update claim status — all before a human even opens the email.
Route tickets to the right team, auto-respond to common questions, escalate high-priority or high-value issues, and track every customer interaction automatically.
When critical emails arrive — high-value claims, compliance flags, VIP customers — the right employee is notified instantly via Slack, Teams, SMS, or email. No more missed messages.
Extract structured data from unstructured emails and automatically create accurate records in NetSuite, Salesforce, SQL databases, or any system with an API. Zero manual entry, zero errors.
NetSuite Specialists
NetSuite is powerful — but it doesn't run itself. We specialize in building AI agents that integrate directly into your NetSuite environment, automating data entry, generating records, and triggering workflows in the platform your team already uses every day.
Limited Availability
We deliberately keep our client roster small so every engagement gets direct founder attention. If you're not ready to book a consultation today, join the waitlist and we'll reach out personally when a spot opens.
Tell us your current challenge and workflow. We'll design a custom AI agent solution built specifically for your business — no generic templates.
Get Your Free Consultation →Get Started
The more detail you share about your current process, the better we can design an AI agent solution tailored to your exact needs. We'll follow up within one business day.
Build in Public
We ship improvements every week. Here's what went live for our clients recently.
Feb 24, 2026
AI agents can now watch multiple inboxes simultaneously and route to different NetSuite subsidiaries based on email content.
Feb 17, 2026
Claims exceeding a configurable dollar threshold now automatically escalate to senior staff via SMS in addition to Slack.
Feb 10, 2026
Before creating a NetSuite record, the agent now cross-checks existing open cases and flags potential duplicates for review.